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Support & training

It's our business to help your business every step of the way.

Support & Training

Your business is at the heart of our solutions and that's why we provide a range of design, implementation, customisation and support services so you can get the most from them. Our trained professionals understand how our technology will improve the way your business works and we're here to give you as much assistance as you need.

Key benefits:

  • Low risk implementation: our tried and tested methodology and team of highly experienced professionals provide reassurance that your implementation project will be on-time and on-budget
  • Maximum advantage from your investment in technology: by referring to industry best practice we can help you to gain measurable improvements in performance through implementation of our solutions
  • Proactive support for your mission-critical systems: once live, your Maginus software becomes the life blood of your business. We recognise this and provide appropriate, proactive support services to ensure that your systems continue to run smoothly

Key features:

  • Implementation services: with project management, business process mapping and extensive data migration expertise, we will help you to agree a fit between Maginus software and your business goals for a seamless changeover
  • Development services: our development teams work to a proven methodology to ensure quality and reliability
  • Education services: a range of courses covers every element of your Maginus solution and can be tailored to meet your specific requirements
  • Customer support: highly-trained Service Desk personnel provide support via telephone, fax and email as well as online support through the dedicated customer extranet.

What next? Results

To see why we have a 100% retention rate with our clients, view our Results to read their success stories.

To talk to us call 0161 946 0000