John Armit Wines Ltd (JAW) specialise in supplying fine wines to private individuals, corporate clients and the hotel and restaurant trade.
John Armit Wines Ltd (JAW)
Maginus transforms customer service for John Armit Wines.
“The contact log within Maginus allows staff to answer customer queries quicker and more accurately. Sharing information around the company in this way is very important for us.”
Andrew Murray, Financial Director, John Armit Wines.
Business needs
To improve customer service, handle promotions more effectively and improve management reporting.
The solution
Sales, CRM, Supply Chain, Warehouse Management.
Key benefits
- Handles market-specific requirements within the standard package
- Scalable system will handle future growth
- Improved customer service
Results
Staff have immediate access to customer details thanks to Maginus solutions, and deal with queries quickly and effectively. Better management reporting is paving the way for future growth.
What next? Further information
View the site in full here www.armit.co.uk
Read the whole John Armit Wines Ltd (JAW) success story here
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